Last updated: October 2025
Privacy policy
At Uttam Infotech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website, book our services, or interact with our team.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal Information: Name, email address, phone number, billing/shipping address.
Device Information: Details of your device (laptop, PC, printer, etc.) shared for diagnostics or repair.
Payment Information: Processed securely through trusted third-party providers. We do not store card details.
Usage Data: Browser type, IP address, and pages visited on our website (for analytics and improvements).
2. How We Use Your Information
We use the information collected for:
Providing and improving repair and recovery services.
Communicating updates, estimates, and service-related information.
Processing payments and issuing invoices.
Responding to inquiries, support requests, or complaints.
Sending promotional updates (only if you’ve opted in).
3. Data Security
We take data security seriously and use industry-standard safeguards to protect your personal and device information.
All transactions are encrypted.
Data recovery services are performed under strict confidentiality.
Only authorized technicians can access your data or devices.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information. However, we may share limited information with:
Payment gateways to process secure transactions.
Service partners or suppliers (only when required for genuine replacement parts).
Legal authorities if required by law.
5. Cookies & Tracking
Our website uses cookies to enhance user experience and analyze traffic. Cookies help us understand how visitors interact with our site so we can improve services. You may disable cookies in your browser settings, but some features may not function properly.
6. Your Privacy Rights
Depending on your location (e.g., GDPR, CCPA), you may have rights to:
Access, correct, or delete your personal information.
Opt out of promotional communications.
Request a copy of the data we store about you.
Withdraw consent for certain data processing activities.
To exercise your rights, please contact us at [Your Support Email].
7. Data Retention
We retain personal information only as long as necessary to provide services or comply with legal obligations. Data from repaired devices is never stored permanently—it is deleted once the service is complete.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If such data is found, it will be deleted immediately.
9. Updates to Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [Your Email Address]
📞 Phone: [Your Contact Number]
🏢 Address: [Your Business Address]
✅ This Privacy Policy:
Covers data collection, use, and user rights clearly.
Protects you legally (aligns with GDPR/CCPA basics).
Builds trust with customers (especially important for data recovery services).
